The Worst Corporations for Customer Service

Most of the names on this list will not come as a surprise for most people. The usual derilect inept greedy suspects are at the top of the list -- cable television corporations, cellular telephone corporations, financial institutions, insurance corporations, retailers, and computer manufacturers. Most of these corporations have a long history going back well over a decade and often much longer of being recognized as utter failures and boobs in the area of customer service to the point of being acclaimed as rude, selfish, foolish, incompetent, unresponsive, and stupid -- and plenty more. The movement of the customer service departments of these corporations to foreign countries like India, Mexico, Singapore, the Phillipines, and China has only seriously exacerabated the problems. The only way to start to deal with these corporations poorly and regularly negligent customer service operations is to radically break up these corporations into small pieces limited to business within one to three states and require local community customer service everywhere where the corporation offers and sells its products and services. We can only hope this will happen someday as this will make this a better world for consumers, clients, subscribers, and customers everywhere -- among a huge number of other benefits to the American citizenry by having mega-corporations partitioned and significantly reduced in size, scope, market share, and power.
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http://articles.moneycentral.msn.com/SmartSpending/ConsumerActionGuide/HowCompaniesWereRanked.aspx
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